Privacy policy

Who is responsible for your data

Ridgewater Brands, LLC, Boise, Idaho, 960 W Bannock Street, Suite 220, Boise, ID 83702, registration ID-LLC-4471902, is the controller of the personal data collected through memohoneysupplement.com. Questions go to [email protected].

What we collect

When you order MemoHoney we collect your name, shipping address, email address and telephone number, plus the contents and value of the order.

Card numbers never reach us. Payment is handled by our processor and we receive only a confirmation, the last four digits and the card brand.

When you simply read this site we collect standard server log data: IP address, browser and operating system, the pages requested and the referring address.

Why we use it

To pick, pack and deliver your order. To send the confirmation, the tracking email and the bonus guide links. To answer support messages and process refunds. To meet tax and accounting obligations. To detect fraudulent orders. To understand, in aggregate, which pages people find useful.

Who else sees it

Our payment processor, our fulfilment and warehouse partner, the shipping carrier, and our email provider, each only to the extent their job requires. We do not sell personal data, we do not rent mailing lists, and we do not share your address with other supplement brands.

Cookies

This site sets a small number of first-party cookies and one sessionStorage flag, used to remember which MemoHoney pack you selected and whether you dismissed the order bar. There is no advertising pixel and no cross-site tracking network embedded on these pages.

How long we keep it

Order records are kept for seven years because tax law requires it. Support correspondence is kept for two years. Server logs are rotated out after 90 days.

Your choices

Write to [email protected] to ask what we hold about you, to correct it, to have it deleted where no legal obligation requires us to keep it, or to opt out of marketing email. We reply inside 30 days. California residents may exercise the rights granted under the CCPA through the same address, and we do not discriminate against anyone who does.

Children

MemoHoney is sold to adults. This site is not directed at anyone under 18 and we do not knowingly collect data from minors.

Changes

If this notice changes materially we update the effective date at the top of the page and post the new version here before it takes effect.